Customer Satisfaction Survey

Please help us maintian our high standards by telling us what you think of our services.

*denotes required input.

Was our technician courteous and professional?	YES NO
Did our dispatcher work with you to set up a convenient appointment time?	YES NO
Did our technician arrive during the scheduled time frame?	YES NO
Do you feel our technician was professional in dress and conduct?	YES NO
Do you feel our technician properly diagnosed your problem?	YES NO
Were you satisfied with our technician's recommendation and subsequent flat rate price?	YES NO
Was the recommended service completed to your satisfaction?	YES NO
If no, please explain:
Did our technician wear protective shoe coverings?	YES NO
Could our technician have cleaned up better?	YES NO
If yes, please explain:
Why did you choose John's Plumbing and Pumps for your service needs?
Would you choose John's Plumbing and Pumps again?	YES NO
Would you like us to contact you about your experience?	YES NO

John's Plumbing & Pumps