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What to Look for In a Plumbing Company

Whether you own a residential or commercial property, plumbing issues are bound to pop up at some point. When they do, it’s important that you have a reliable plumbing company on hand to take care of the problem quickly and efficiently. But how do you know which plumbing companies are right for you when there are so many to choose from? Here are a few things to look for when searching for a great plumbing company near you.

Licensing and Insurance

When making an important decision about your home or business, it is critical to choose a licensed and insured plumber.

Make sure you ask potential prospects if they are licensed and insured to guarantee that the work will be completed to industry standards. A license ensures that the business you’re dealing with has taken the steps needed to operate as a legitimate business in your state/area. Furthermore, if someone gets hurt or should the plumber cause any damages while working, their insurance will protect against any costs related to repairs or replacement of materials.

It is never safe to assume that a plumber has the appropriate credentials; always ensure you ask so that you can move forward with confidence in your decision.


When selecting a plumber, it is important to consider their reputation. Reviews can provide valuable insight into the quality of service they offer. Reviews from past clients are a great resource to explore when researching potential plumbing services. Additionally, personal referrals from family and friends should be taken into consideration when making a choice.

Don’t take any chances – do your research and trust your gut when choosing a plumber; reputation matters!


One of the best ways to ensure the quality of your chosen plumber’s work is to find one experienced in the industry who has worked on projects similar to yours. Often, inexpert services can lead to more harm than good, meaning that it pays to do your research thoroughly before you make any final decisions – after all, fixing plumbing problems can be an expensive endeavor.

When choosing from amongst your narrowed-down selection of pros, consider their experience and past projects in order for you to rest easy with your choice of contractor. With a bit of legwork upfront, you’ll ultimately be glad you invested in an experienced plumber whose professional skills will pay dividends in years to come.

Example questions to ask a plumbing company to gage their experience:

  1. How many years of experience do you have in the plumbing industry?
  2. Have you worked on projects similar to mine? If so, what was the end result?
  3. How long has the company been in business?

Emergency Services

Having access to emergency services is essential. Especially in the case of an unexpected problem such as a burst pipe or a sewage system backup, being able to call an experienced plumber at any time of the day or night can help minimize the damage and save money in the long run. Before hiring a plumber, it’s important to make sure they offer this level of service. Many reliable professionals do, so be sure to ask if they provide after-hours or 24/7 assistance before making your decision.


Being aware of rates upfront is critical. Rates can vary depending on the project’s intricacy, scale, and urgency. It is best to ask for these details prior to committing to the job in order to ensure there are no surprises as the process proceeds. Many plumbers may offer bundled packages with discounts or special promotions, which could optimize the cost of the service.

Taking time to understand the costs associated with plumbing services will ensure that you make an informed decision that takes into account both your needs and budget. With that said, it is not advised to make your decision based simply on a cheaper rate, as this can often compromise quality.

ProximityPlumbing Company Puyallup

The proximity to your location should also be considered. Choosing a plumber near your residence can often allow for timely service of plumbing work and eliminate expensive travel costs when more serious situations arise. Additionally, nearby plumbers may tend to have more familiarity with the local building conditions, plumbing codes, and environmental regulations, which could help ensure that any repairs are conducted in accordance with the applicable laws. Therefore, it can be beneficial to select a nearby qualified plumber when a plumbing emergency arises or when quick action is needed.

Customer Service

When it comes to plumbing services, customer service is paramount. Whenever you’re looking for a plumber to handle a job in your home or business, it’s important to make sure their customer service standards are up-to-par. The last thing you need after a plumbing project is a miscommunication or inability to contact the plumber if something goes wrong. A good plumber should take the time to communicate clearly with customers before, during and after the job is completed.

When considering potential plumbers, make sure you find one that takes pride in providing excellent customer service and will always be accessible and informative throughout your experience as a customer.

Your Local Plumbing Company In Puyallup

With 60 years of experience and a dedicated team of experts, John’s Plumbing & Pumps, Inc is the trusted choice for all residential and commercial plumbing needs. Our certified technical plumbers offer a vast range of services from pump and water treatment service to installation. So whether you need a minor repair or a full-scale new plumbing system installation, our friendly professionals will be there to help you every step of the way. Plus, as a family-owned business, John’s Plumbing & Pumps, Inc understands the importance of providing personalized services for customers. Contact us today for a FREE consultation about your specific project requirements!

Posted on by John's Plumbing & Pumps, Inc
What to Look for In a Plumbing Company

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